Returns & Refunds

Thank you for purchasing from iSpeak online Shop. Refunds for change of mind will not be accepted. However, if you find any malfunction or faults with your purchased product, you may return it to us for an exchange. Please see below for more information on our return policy.

Exchange Process

To return an item, please email customer service at or contact us on 0714286141 / 0714286181. We will guide you on how to make your returns. If you are returning via courier service, Place the item securely in its original packaging and Purchase Invoice from iSpeak Academy or other retail shops, and mail your return to the following address:

iSpeak Academy

378/C-5, Pugoda Road, Delgoda, Sri Lanka

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process you an exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange.

Contact Us

If you have any questions concerning our return policy, please contact us:

Last update on 7/22/2021.

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